UltraSurf – Frequently Asked Questions

I believe I’ve dedicated 8th Feb to Ultra Surf coz this is my second post on row and some how I’m getting feeling that my blog is getting more centered towards proxy categorization coz 70% of searches are related with proxy and Ultra Surf related keywords, so I thought lets finish up with this series coz I’m gonna write all the possible FAQs and Alternative technology to Ultra surf which I’m still working on.

1st I thought I’ll write all the possible FAQs by self but later when I visited the site of Ultra Surf I found following FAQs but in Chinese so I used Google Language tools to convert it in English, if you go through following 46 FAQs you’ll find messy English which suggest that Google still has to improve it’s language conversion tool but more or less you’ll get the gist. So Happy Safe Surfing…

Frequently Asked Questions: (Source : www.ultrareach.com)


———————– Security ———————–

1. Is it safe to use UltraSurf to visit any websites? Can third party software monitor what websites are being opened?
A: UltraReach uses advanced technology for encryption. All the contents are encrypted. No third party can detect what websites you are visiting. Privacy is our first priority.

2. If I use UltraSurf to post on forums or visit web sites, does the forum or web site know my real IP?
A: No. UltraSurf uses advance proxy technology. It will hide your real IP from all websites.

3. After using UltraSurf, are there any web history records on my computer?
A: No. After you quit the program, UltraSurf will clean all web history.

4. Is UltraSurf a Trojan or virus?
A: Neither. UltraSurf provides users with state-of-the-art internet technology to break through firewall safely. It is a popular anti-censorship software, not a Trojan or virus. Some anti-virus software companies classify UltraSurf as a Trojan software simply because UltraSurf is able to break through firewalls. It is a mistake and a wrong classification. We are in the process of resolving this issue with these anti-virus companies through technique channels and legal channels. It is our mission to protect users’ privacy when browsing the internet. Please rest assured that UltraSurf will not touch any of the documents on your PC.

——— Start/Shutdown/Configuration ———

5. What should I do if UltraSurf cannot connect to internet?
A: Please follow the steps below:
1) Check if you can connect to internet directly.
2) If your internet is OK, please shutdown your firewall, anti-virus Software. Restart the UltraSurf.
3) If you still cannot connect to internet, it is probably because our servers are too busy. Please try it again later. If you have this problem very often, please send us your detailed platform and network environment information.

6. Why is UltraSurf sometimes unable find servers?
A: If it is temporarily network issue, you can try it later. If you see UltraSurf user interface displays “network connection failure, check your network and proxy setting”, please check network connection setting or proxy setting, and firewall setting. If you still cannot connect to our sites, please send us your detailed platform and network environment information.

7. After starting UltraSurf, IE browser cannot automatically start.
A: You can open IE browser manually. You probably have disabled the ‘auto start IE’ option. You can enable it by clicking Advance Setting on UltraSurf interface. Please refer to UltraSurf User Guide Advance Setting section.

8. What can I do if the speed is slower than normal?
A: Please click Search again on UltraSurf, then try these steps
1) Select different proxy servers
2) Check if you already set your own proxy
3) Check configuration “Advance Setting”->”Proxy Setting”, details see User Guide Advance Setting.

9. If turn on ZoneAlarm firewall package, when starting UltraSurf, ZoneAlarm popup a window asking “UltraSurf MFC Application is trying to access the web.”
A: Just click “Allow” button.

10. Use my own proxy server and cannot connect to internet, why?
A: Probably your proxy is invalid. Please verify it. Many users search proxies by their own channels and some proxies already expire. One of the great technology contributions from UltraReach is to link all unstable proxy server resources all over the world, so as to provide a large number and stable resource of proxy servers. Users can now browse the internet freely with easy steps.

11. Some companies block port 9666, which is used by UltraSurf, how do I bypass it?
A: 9666 is local port. We will add an option to let users set the port.

————————- Usage ————————

12. UltraSurf pops up a window and asks me to update, what does that mean?
A: It is UltraSurf’s auto-upgrade. The new version is saved to the same location automatically as the old version.

13. If UltraSurf is running and my computer abnormally shuts down, does it impact my IE browser?
A: Yes. But it can be recovered easily. If your IE browser cannot connect to internet, restart UltraSurf and exit normally. Your IE should work normally.

14. Some pictures cannot be displayed in UltraSurf’s environment?
A: Probably because network is busy and UltraSurf cannot get pictures from servers. You can refresh your browser or try to clean your browser cache. For example, if you use IE, just click Tools->Internet Option->Delete Files. UltraSurf can auto-clean cache and history if normal exit.

15. When using UltraSurf’s IE version, does it impact other browsers such as firefox, opera and some download software?
A: No impact. When using UltraSurf’s firefox version, it will protect your firefox traffic, no impact to other browsers.

Here you can download latest version of ultrasurf

Download :  UltraSurf 9.95 (13745) and UltraSurf 9.92 (24620)

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Related posts:

  1. UltraSurf – whether a Virus or Trojan software?
  2. UltraSurf – World’s best proxy Surfing technology
  3. UltraSurf for Ubuntu Linux and Mac
  4. 7 best tools to circumvent internet censorship
  5. Ultrasurf 9.5 new version out for download
  6. New Download Links for Ultrasurf 9.2
  7. New Version of Ultrasurf 9.2
  8. UltraSurf 9.92 – Download Latest Version
  9. UltraSurf 8.9 – latest version is out for download

45 Responses to “UltraSurf – Frequently Asked Questions”

  1. 1
    Ultra Surf 8 - whether a Virus or Trojan software? - Rajesh Rana Dot Net Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  2. 2
    Ultra Surf – World’s best proxy Surfing technology - Rajesh Rana Dot Net Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  3. 3
    ss Says:

    this wesite doesnt open with ultra surf – http://www.efukt.com
    plz help

  4. 4
    Keir Says:

    The translation is pretty bad and there wasn’t much attempt to make it understandable; I could do better simply by getting Alta Vista to translate from simplified Chinese. For some reason my home computer won’t allow u.88 to run, with a message stating (before being broken off halfway) a question about the internet connection. Reading such things as “We will consider options creates a user” isn’t much of an help.

  5. 5
    Rajesh Says:

    thanks i’ll try translating with Alta Vista

  6. 6
    Ankur Shrestha Says:

    Dai.
    Did you hear about JAP(JONDO Privacy bla bla….)
    I use this to break the restrictions in my institution.
    It opens every blocked site like orkut,youtube n those 18 sites.
    I tested the download speed reached by both the ultra n JAP
    n i found that speed reached 40-50 kbps using JAP in comparisions to only
    20-25 using ultrasurf.

    pluspoint of ultrasurf is its just some 100 kb in size n it is just one click
    n breaking the restrictions whereas JAP has a setup of some 2 MB it needs JAVA RUNTIME ENV. to b installed.
    Jap has its server in Deutchsland.

    Try googling on JAP.

  7. 7
    Rajesh Says:

    hey thanx bro….

  8. 8
    eyedan Says:

    whenever i opening the ultra surf it doesn’t connecting.it tells check the internet connection but normaly(IE) web site is opening.
    note:i am doing this in my colege lab.is there any chance to block this one?

  9. 9
    Rajesh Says:

    it does happen when net speed is slow or ip address is incorrect

  10. 10
    shashi Says:

    plz send proxy software for orkut….& ….detail …..ultra surf is not support in my system….plz send another software ….this time i m used college wi fi…

  11. 11
    girish Says:

    need

  12. 12
    pcbox Says:

    thanx bro…

    http://www.zone-muzic-mp3.sitebooth.com

  13. 13
    Amir Says:

    i want to cancel using UltraSurf becuz i can not surf the web without it since i run it and i cannot access my yahoo messenger ID for sending IM or SMS, plz help me

  14. 14
    kawstov Says:

    hi
    ultrasurf is blocked
    now what to do

  15. 15
    naser Says:

    we dont open in iran any web site plz a power ultra surf for me

  16. 16
    adil Says:

    we have wifi sysytem at college and downloading is not allowed so when we have to download we have use ur software ie ultra surf but it does allow the download from rapidshare files when we do that from site http://www.area51wearz.info or any other rapidshare website it shows your ip address already downloading the file .to every download it shows the same message please vhelp me by sending the answer to my mail id moha@gmail.com and latest version of ultra surf

    thanking you

  17. 17
    Jalil Says:

    I can’t use ultrasurf via Proxy, because proxy settings doesn’t contain username and password. how to set up proxy with username & pass?

    if you know another good software please help.

    thanks

  18. 18
    Burhan Says:

    Ultrasurf is unable to resume my broken downloads from Rapidshare any solution???

  19. 19
    Zarni Says:

    Dear

    Is there for mac.

    Thanks
    zarni

  20. 20
    rajesh / Ultra surf through Email Request Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  21. 21
    Raymond Lopez Says:

    Can the IT/MIS Department trace that i’m using this software? & if i will download movies using this software?

  22. 22
    rajesh rana [dot] net / New Version of Ultrasurf 9.2 Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  23. 23
    rajesh rana [dot] net / Ultra Surf – World’s best proxy Surfing technology Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  24. 24
    Lesha Says:

    Just come and let … Classroom art – thanks!

  25. 25
    lauren Says:

    please help me i cant get on cause of my gay school

  26. 26
    Deidre Says:

    Sophos Anti-Virus wnt let me open ultrasurf, is there an easy way around this?

  27. 27
    Alexwebmaster Says:

    Hello webmaster
    I would like to share with you a link to your site
    write me here preo@mail.ru

  28. 28
    RR [dot] net / Ultra Surf 8.9 - latest version is out for download Says:

    [...] Ultra Surf – Frequently Ask Questions [...]

  29. 29
    romonoeroetoko Says:

    Hm that sounds good but I would like to know more details.

  30. 30
    johanim Says:

    why forex flatform examplefxdd cannot run when use ultrsulf

  31. 31
    amenodimeno Says:

    That’s good man, keep it going.

  32. 32
    amenodimeno Says:

    Good story for me but please more details.

  33. 33
    queroeropoo Says:

    Good information to me.

  34. 34
    Rajesh Says:

    Thanx

  35. 35
    Rajesh Says:

    thanx will come up wid more

  36. 36
    n namitha Says:

    how can i delete google search histories? normal case I cannot see search history. Buy, when I use ultra surf it is showing search hisory.

  37. 37
    roi Says:

    i’ve never experienced using jap.but if your ultrasurf disconnects,u can try to use DNS servers

  38. 38
    Patrick Says:

    I just want to know how the hell I can use Ultrasurf with mozilla I tried it but doesn’t work I am in Taiwan

  39. 39
    Trealallolf Says:

    This is defenitely one of the key post on this blog. Keep it going man !

  40. 40
    RET2163 Says:

    Downloaded exe. file (u995) UltraSurf for IE. Now; I can log on to my IP and open IE, but cannot connect to a website. I’ve “removed and re-installed” IE8 & still have the same problem. Searched “add/Remove” with neg. results for an Ultra Surf file in order to “REMOVE” it from my system as something from the product has rendered IE8 useless on my system. The “Frequently Asked Questions” blurb on the UltraReach website provides no information referencing how to “REMOVE” their products files from one’s computer. It is quite evident they’ve provided me with an “Embedded Application.” On opening IE*, I receive the following Security Alert:

    “Internet Explorer is attempting to access the Internet. – This program has been modified since it was last used.”
    Program – iexplore.exe
    Path – C:\Program Files (x86)\Internet Explorer\
    Date/Time – 4/2/2010 xxxx
    Remote Address – 15.201.56.37 : http (80)
    Local Address – xxx.xxx.xxx.xxx. :x xxxx
    Protocol – TCP (Outbound)
    IPv6 NAT Traversal – No

    I’m also being advised I am not connecting to “Port 9666.” Soooo therefore, it is time to “REMOVE.”

    Any assist, will be greatly appreciated.
    Thank you

  41. 41
    Rajesh Rana [dot] net / Ultrasurf 9.5 new version out for download Says:

    [...] Ultra Surf – Frequently Ask Questions Share and Enjoy: [...]

  42. 42
    rebel Says:

    Why is port 80 & port 443 open when using ultra surf, Gibson research states that port 443 is primarily used to get credit card details. All ports are closed when when Ultrasurf is closed.

  43. 43
    deepak Says:

    what can do when my id said the add of friend is temporarily disabled and you cannot scarp due to temporarily disabled?
    please say answer to me

  44. 44
    Rajesh Says:

    Probably u have been adding many friends lately and reached max friends adding limit of Orkut. You can wait for sometime it’ll get activated soon.

  45. 45
    mv Says:

    usig ultrasurf I can access to blocked website, but I cannot do login with my user.
    Isee white page with following message:
    “the requsted url is not supported”
    what does it mean, what I can do?

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